Frequently Asked Questions
When will I get my order?
We custom select and print every shirt order by order. This may seem like a slower process but we want to ensure every shirt feels and looks amazing. We appreciate you spending your hard earned money on our products and want to ensure your expectations are exceeded. It takes us about 5-10 days to custom make your garment on our state of the art garment printer.
When will my order be confirmed?
We process orders Monday through Friday. If you have any questions at any time you can always reach us via our Contact Us page on here or through the messengers on our social media pages.
How long does it take for shirts to arrive?
Shipping for orders in the US takes 2-10 business days after it is received by the shipping party.
International orders can take 2 to 4 weeks to arrive depending on the destination and customs.
What shipping method do you use?
Shipping for orders in the United States are shipped USPS First Class or Priority Mail. International orders are shipped USPS First Class International Mail.
How much does shipping cost?
Shipping will ultimately depend on the quantity and final destination of your order. We do offer free shipping in the US if your order is over $45
How much are international shipping duties?
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees,customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.
- As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
What is your refund policy?
At Cauliflower Nation, we want every customer to feel secure when purchasing from us, with that said we will gladly make every effort possible to correct and make our customers satisfied.
Refunds are granted upon successful receipt of the returned items, less shipping charges if the tee was made in error or has a defect.
If the refunded item was purchased via a Free Shipping promotion, the shipping charge will be deducted from the refunded purchase price.
Customers wishing to return or exchange the product must notify Cauliflower Nation within 7 days of receiving the product; which must be in original packaging, unworn, unwashed and unused. Cauliflower Nation reserves the right to reject returns and exchanges if the item has been worn, washed or damaged.
Customers are responsible for all shipping charges, unless the order was fulfilled incorrectly.
Each shirt is custom made to your order so please ask about fit before placing your order.
Washing and Care Instructions
At Cauliflower Nation we have spent a lot of time and effort to create the perfect design on premium quality fabric. It is very important that you how to take care of them in the best way possible.
A few tips to take care of the t-shirts that we print using direct to garment print methods. Keep your Cauliflower Nation tee or hoodie looking as bright as the first day you got it by following these instructions.
- Washing: Wash inside out with cold water with similar colors using a gentle cycle
- Ironing: If ironing is necessary, iron inside-out on the lowest setting
- Drying: Tumble dry low or hang-dry
- No-Nos: Avoid using bleach and do not dry clean.
If you buy one of our dark color garments you may notice film around the design. Not to worry this is a safe, non-toxic pretreatment spray that allows the colors to pop on dark color garments. After your first wash, following the directions above, this will wash out and leave a vibrant design. This is an expensive step that we add to ensure you get what you pay for.